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FAQ

General Questions

So my hearing is different from other people's?

Why hasn’t my audio gear taken my hearing into account already?

Is this the same as EQ?

Where can I read the peer-reviewed medical papers on Aumeo's technology?

Getting Started

What do I need to have before using Aumeo?

Where can I download the app for Aumeo?

How do I start using Aumeo?

How can I connect Aumeo with the app through Bluetooth?

How can I toggle the Aumeo effect and tailor music to my ears?

How do I connect Aumeo with an audio source using Bluetooth?

How do I connect Aumeo with an audio source using line-in?

Audio Profiles

How do I see my audio profiles?

How do I choose another audio profile?

How can I make sure my results are accurate?

How can I make audio profiles for different headphones?

How often do I have to make audio profiles?

Can I use Aumeo when it has someone else’s audio profile on it?

Feature FAQ

Can I use Aumeo with Bluetooth headphones?

What are Aumeo’s specifications?

What's the effective frequency range of Aumeo's EQ, and how much can it amplify or attenuate at different frequencies?

Can I share Aumeo with other people?

Can I use Aumeo for phone conversations?

Special Hearing Situations

I have hearing loss. Can I use Aumeo?

I have a certain hearing condition. Can I use Aumeo?

I have a certain hearing condition. Can I use Aumeo?

I am wearing cochlear implants. Can I use Aumeo?

Power, Battery and Charging

How do I know if Aumeo is on or off?

Do I need batteries to use Aumeo?

How long does the battery last?

How long does it take to fully charge Aumeo?

How can I tell how much power is left?

Troubleshooting

Why isn’t my Aumeo powering up?

Why isn’t my Aumeo charging?

Why is my Aumeo not entering wireless pairing mode?

Why is my Aumeo not showing up among the discovered devices in my phone’s Bluetooth setting?

Why is my Aumeo not showing up in the app / not pairing with the phone via Bluetooth?

Why can’t I hear anything when I connect Aumeo to the audio source with an audio cable?

Account Settings

I can’t log into my account.

I’ve forgotten my account password.

Why do I need to register for an account before using Aumeo?

Aumeo App

What is the name of the app for Aumeo?

Where can I download the app for Aumeo?

What are the OS requirements for Aumeo’s app?

Can I use Aumeo with a Windows phone?

Is there a desktop version of Aumeo’s app?

How many audio profiles can the app store in its library?

How can I delete audio profiles?

Using Aumeo with Other Equipment

Can I use Aumeo with a DAC?

Can I use Aumeo with an amp?

My audio system does not have Bluetooth. How can I use Aumeo with it?